Remote Hands
At Sevilla Datacenter, we understand that time is a valuable resource. That’s why we offer our 24/7 Remote Hands Service, designed to handle any maintenance or management needs for your equipment without requiring you to be on-site. From a simple hardware change to a visual verification of your infrastructure’s status, our team of experts takes care of everything.
Key Benefits of the Remote Hands Service
Si buscas tranquilidad y un soporte profesional para la gestión de tus equipos, nuestro servicio de Manos Remotas 24 horas es la solución ideal. Ponte en contacto con nosotros y deja tus sistemas en manos de expertos. ¡Te esperamos!
- Service available 24/7, 365 days a year
- First intervention free during office hours
- Support for hardware changes and visual verifications
- Remote access to IPMIs, iLOs, and iDRACs
- Visual inspection and preventive diagnostics
- Fast response and specialized technical team
- National and international service
Remote Hands
24/7 Remote Hands Service
Our team is available 24 hours a day, 365 days a year. In case of an emergency, you can contact us, and we will handle any intervention required for your equipment hosted in our facilities.
Remote Hands Service at Sevilla Datacenter
At Sevilla Datacenter, we understand that efficiency and constant system availability are essential for business success. That’s why we offer our 24/7 Remote Hands service, designed to provide immediate and specialized technical support without the need to physically visit our facilities.
What is the Remote Hands Service?
Our Remote Hands service allows clients to delegate the administration and maintenance of their equipment hosted in our data center to specialized technicians. This includes tasks ranging from basic operations, such as system reboots, to more complex interventions, such as hardware replacements or specific configurations. In this way, we ensure that your systems run optimally at all times, regardless of your geographic location.
Benefits of Our Service
24/7/365 Availability:
Our team is available 24 hours a day, 7 days a week, 365 days a year, ensuring that any incident is handled immediately.Time and Resource Savings:
By delegating these tasks to our professionals, your team can focus on strategic business activities, while we take care of operational maintenance.Fast Response to Emergencies:
In critical situations, our immediate intervention can be the difference between a brief interruption and a major issue.Remote Access to Management Interfaces:
We provide access to management interfaces such as IPMI, iLO, or iDrac, facilitating remote server management in case of hardware issues or reinstallations.
Scope of Our Interventions
Our Remote Hands service covers a wide range of tasks, including:
Cable Verification and Adjustment:
We ensure optimal and organized connections for efficient performance.Hardware Configuration and Updates:
We perform installations or component replacements as needed.System Reboots and Monitoring:
We manage reboots and monitor the status of your equipment to prevent potential failures.Inventory Management and Labeling:
We maintain precise control of your assets for efficient administration.
Commitment to Quality
At Sevilla Datacenter, we are proud to offer a high-quality service, backed by a team of professionals with extensive experience in data center management. Our goal is to provide tailored solutions that meet the specific needs of each client, ensuring business continuity and operational efficiency.
Contact Us
If you would like more information about our Remote Hands service or any of our other services, feel free to contact us. We are here to help you optimize the management of your technology infrastructure.