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Privacy policy

DATA PROCESSING AGREEMENT

1. Data Controller

In accordance with current regulations on the Protection of Personal Data, we inform you that the data provided will be incorporated into the customer and marketing files owned and managed by SVQ Datacenter, with its registered office at Calle Nicolás Copérnico 18, 41300 San José de la Rinconada, Seville, VAT number B90459199, represented by its legal representative pro tempore.

You may contact the Data Protection Officer via email at legal@sevilladatacenter.com or by sending a letter to the registered office of SVQ Datacenter S.L.

2. Purpose and Legal Basis of Processing

The personal data you provide will be used by SVQ Datacenter for the following purposes:

  • Registration for access to our website, management of the contractual relationship for the sale of web hosting services, domain registration, SSL certificates, as well as any other services we offer and that our clients request.
  • Administrative and accounting management, including invoicing and compliance with applicable tax and commercial laws. For this purpose, your data will be retained for the legally required period.
  • Marketing actions by SVQ Datacenter, including commercial information and promotions, training, seminars, events, commercial communications, and promotional activities, including the sending of messages and advertising materials through digital messaging applications. Your data will be retained for this purpose until you withdraw your consent.

3. Cookies

We use cookies to collect technical information aimed at providing a better user experience on our main website, secondary websites, marketing services, and email marketing. These cookies help us improve customer service, performance, and personalization through data analytics. Cookies are small files that allow us to compare and understand how users navigate our website, helping us improve the browsing experience. The cookies we use do not store any personal data or information that could identify you.

If you do not wish to receive cookies, please configure your Internet browser to delete them from your computer’s hard drive, block them, or alert you when they are installed. If you continue browsing without changing your cookie settings, you accept their use.

Types of cookies we use:

  • Technical Cookies: These allow users to browse a website, platform, or application and use the different options or services available, such as controlling data traffic and communication, identifying sessions, accessing restricted areas, remembering items in a shopping cart, processing a purchase, signing up for an event, using security elements, storing multimedia content, or sharing content on social media.
  • Personalization Cookies: These allow users to access services with predefined characteristics based on criteria such as language, browser type, or regional configuration.
  • Analytics Cookies: These enable the tracking and analysis of user behavior on websites. The collected information is used to measure website activity and create user browsing profiles to introduce improvements based on user behavior analysis.
  • Advertising Cookies: These enable efficient management of advertising spaces that may be included on a website, application, or platform, based on edited content or ad display frequency.
  • Behavioral Advertising Cookies: These allow the most efficient management of advertising spaces by storing information on user behavior through continuous observation of their browsing habits, enabling the development of a specific profile for targeted advertising.

This information helps us improve our website, detect new needs, and assess potential improvements to provide a better service to our users. To enable, learn about, block, or delete installed cookies, you can adjust your browser settings.

For example, you can find information on how to do this if you use:

The cookie consent notice is mandatory by law. If cookies are not accepted but the user continues browsing, it is understood that they have been accepted unless explicitly denied.

4. Data Sharing and Disclosure to Third Parties

The provided data may be shared with:

  • Tax authorities, customs, and other public administrations, as well as competent authorities in compliance with applicable regulations.
  • Banking entities and payment management entities.
  • Shipping or transportation service providers.
  • Law firms, consulting firms, and non-payment risk insurers, as well as accounting or auditing firms for SVQ Datacenter.
  • Data recovery companies for damaged or defective hard drives.

Strictly to fulfill the contractual relationship, your personal data may be shared with domain registrars and SSL certificate issuing entities, both within the European Union and in countries deemed secure. Your personal data will not, under any circumstances, be subject to public dissemination.

5. Rights

You have the right to exercise your data protection rights under Article 13 of the GDPR, including the right to access, rectify, or delete your data, restrict its processing, object to its processing, and request the right to be forgotten regarding the personal data provided.

You can exercise these rights or revoke your consent for data processing by sending a request to legal@sevilladatacenter.com or by mailing a letter to the registered office of SVQ Datacenter S.L.

To exercise your rights or request any clarifications, you may contact legal@sevilladatacenter.com, providing proof that you are the rightful owner of the data in question.

You are also informed that if you do not obtain a satisfactory response regarding your rights, you have the right to file a complaint with the competent Data Protection Authority.

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